© WWF-Singapore


Position title: Database Support Executive

Reports to: Senior Manager, Database

Location: Singapore

Start date: October 2021


Mission of WWF Singapore:

WWF-Singapore is a Singapore-registered charity, part of WWF International – one of the world’s largest and most respected independent conservation organisations. We protect critical resources for people in Singapore by driving change across government, business, civil society and local communities. To meet key Singapore and around the region. As one of WWF’s global hubs, WWF-Singapore supports a global conservation goals, we address issues such as deforestation, haze pollution, seafood sustainability and illegal wildlife trade in network that spans over 100 countries.


Major Functions:

As part of the Data Team at WWF-Singapore, you will be working to support the fundraising team to support them in the execution of fundraising and marketing campaigns.


Major Duties and Responsibilities

Database Support

  • Assist in importing and exporting of multiple fundraising platforms data to ensure data flows and transfers correctly between systems

  • Manage the importing and exporting of leads for Telemarketing fundraising campaigns

  • Assist in managing supporter contacts, address changes, relationships and event participation to aid in specific solicitations and cultivation strategies

  • Manage the month-end process and assist the Finance team with data trouble-shooting inquiries

  • Assist with the data clean-ups to ensure the hygienic of the database


Gift processing

  • Ensure weekly and monthly charging are done in a timely manner

  • Ensure that all failed transaction reasons are captured in Raiser’s Edge




  • Graduates in Data Management or minimum of 2 years of experience in data entry

  • Experience in a not-for-profit environment is preferred

  • High levels of accuracy and excellent organizational skills are required

  • A meticulous mindset and the ability to complete repetitive tasks consistently and effectively

  • A self-reliant nature who can think and work independently with minimum supervision

  • Experience with balancing account is preferred

  • Intermediate Excel skills is preferred


Interested applicants may submit their updated CVs and cover letter to hr@wwf.sg. Please indicate the position being applied for in the subject line.